AI built for how your industry runs
Each industry has its own systems, channels, regulators and pressures. We start from those, not from the technology.
Banks, microfinance banks, PSPs and fintechs
AI for banks and fintechs that regulators can trust
We help banks, microfinance banks, payment service providers and fintechs put AI into compliance, operations and service, integrated with the cores you run and governed to the standard your regulator expects.
What's changing
- Regulators expect automated, explainable AML
- Data protection is enforced
- Costs and competition
Systems and channels
- Finacle
- Oracle Flexcube
- Temenos T24
- Card and switch platforms
- National payment rails
- WhatsApp Business
- USSD
- Microsoft 365
Where AI pays back first
AML alert triage support
Analysts see alerts pre-assessed with evidence and a clear explanation, so they spend time on the cases that matter.
KYC and onboarding document AI
IDs, statements and utility bills read, checked and summarised before a reviewer signs off.
Disputes and chargebacks
Claims gathered, matched to transactions and routed, cutting resolution time.
Customer agents on WhatsApp and USSD
Balance, card and transfer questions resolved on the channels customers already use, with hand-off to staff.
Operators, contact centres and outsourcers
Take the load off your contact centre and back office
We build voice and WhatsApp agents, agent-assist tools and back-office automation for telecoms operators, contact centres and business process outsourcers, integrated with your billing, CRM and ticketing systems.
What's changing
- Volume keeps rising
- Customers expect their language
- Margins are tight
Systems and channels
- Billing platforms
- CRM (Salesforce, Dynamics 365)
- Ticketing tools
- Contact-centre platforms
- WhatsApp Business
- USSD
- Voice/IVR
Where AI pays back first
Voice and WhatsApp agents
Routine requests resolved end to end; complex ones handed to a person with the full history.
Agent assist
Live suggestions, summaries and next steps for human agents during calls and chats.
Ticket triage and routing
Requests classified, prioritised and sent to the right team automatically.
Billing dispute handling
Disputes checked against usage records and resolved or escalated with evidence.
Logistics, distribution, FMCG and retail
Run deliveries and distribution with fewer surprises
We help logistics companies, distributors and FMCG businesses automate order capture, dispatch exceptions and paperwork, and forecast demand, connected to the ERP and warehouse systems you already use.
What's changing
- Orders arrive everywhere
- Paper still moves the goods
- Demand is hard to read
Systems and channels
- SAP
- Microsoft Dynamics 365
- Odoo
- Warehouse and TMS platforms
- WhatsApp Business
- Mobile field apps
Where AI pays back first
WhatsApp order capture
Orders taken in conversation and entered straight into your ERP.
Dispatch exception handling
Late, failed or partial deliveries flagged and resolved with the customer automatically.
Proof-of-delivery and invoice AI
Waybills, invoices and PODs read and matched, so billing goes out faster.
Demand forecasting
Forecasts by product and region to set stock and route plans.
Government agencies and public services
Faster, auditable public services, with people in control
We help government agencies and public bodies digitise records, triage cases and answer citizens faster, with clear accountability, audit trails and data kept under control.
What's changing
- Rising expectations
- Records are still on paper
- Accountability is essential
Systems and channels
- Case-management systems
- Document archives
- Government web portals
- WhatsApp Business
- Voice/IVR
Where AI pays back first
Case triage
Applications and complaints classified and routed, with priority cases flagged.
Document processing
Forms and records read, checked and entered into the right system.
Records digitisation
Paper archives turned into searchable, governed digital records.
Citizen enquiry agents
Common questions answered on web, WhatsApp and phone, with hand-off to officers.
Growing company in another sector?
Most of what we build works across industries: document AI, customer agents, data integration and cost-aware infrastructure. The best first step is an AI Readiness Assessment.
Find where AI pays back first.
Book a 30-minute discovery call. You'll leave with the two or three opportunities worth starting with.
Book a discovery call